Terms of Service

Last updated: March 2026

1. General Provisions

These Terms regulate the rules for using the certogov.org service operated by Certo Governance Institute. Use of the Service constitutes acceptance of these Terms.

2. Nature of the Service

The Service is a documentation portal of the Institute — an independent rating agency working to improve governance quality in public institutions. Access to certain resources requires identity verification.

3. User Account

The user undertakes to provide accurate identity data, not to disclose access credentials to third parties, to notify the Institute immediately of unauthorized access, and to use the Service in compliance with applicable law.

4. Intellectual Property

All content of the Service is the property of the Institute. Copying, distributing, or commercial use of content without written consent of the Institute is prohibited.

5. Human-Created Rating Principle

The Institute applies the Human-Created Rating Principle: all ratings are created and verified by analysts. AI tools may support analytical processes; however, the final rating decision always rests with humans.

6. Disclaimer

Documents and ratings are informational in nature and do not constitute legal or financial advice. The Institute is not responsible for decisions made on their basis.

7. Prohibited Activities

• Unauthorized access to Service resources.
• Automated content scraping without Institute consent.
• Activities disrupting Service operation.
• Impersonation of the Institute or its employees.

8. Governing Law

These Terms are governed by Polish law. Disputes shall be resolved by a court competent for the seat of the Institute.

9. Contact

Questions regarding these Terms should be directed to: kontakt@certogov.org